Shipping

Everything in the iamspides shop is made to order. That means your order needs a little time to crawl out of the void before it can make its way to you. 🖤

Production & Processing

Because our merchandise is produced specifically for each order, processing time is separate from shipping time.

Estimated production and delivery times may vary depending on the product, destination, and fulfillment provider. Any shipping estimates shown during checkout are estimates rather than guaranteed delivery dates.

Once your order ships, tracking information will be provided when available.

Shipping Costs

Shipping costs are calculated based on the products in your order and their destination and will be displayed during checkout before you complete your purchase.

Multiple Packages

Some products may be produced by different fulfillment facilities. If your order contains multiple items, they may occasionally arrive separately. Don’t panic. The rest of the ritual may simply still be in transit.

International Orders

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the recipient and aren’t included in the purchase or shipping price.

International delivery may also take longer due to customs processing or other circumstances outside our control.

Incorrect Addresses

Please double-check your shipping address before placing your order.

If you notice an error, contact us at support@iamspides.com as quickly as possible. Because orders may enter production shortly after they’re placed, we can’t guarantee that an address can be changed once fulfillment has begun.

Additional charges may apply if an order needs to be reshipped because an incorrect or incomplete address was provided.

Lost, Damaged, or Problematic Orders

If your order arrives damaged, contains the wrong item, or appears to have disappeared somewhere between our web and yours, contact support@iamspides.com with your order number and we’ll investigate.

For damaged or defective products, please include a clear photo showing the problem.

For information about replacements and refunds, see our Returns & Refunds Policy.

Questions?

WITH LOVE.
SPIDES 🖤